Cannprisma, in the scope of the provision of its products and services, needs to collect some personal data from its customers.

The purpose of this policy is to inform the data owners who visit our websites, applications, digital products and services and provide us with personal information about the management of your personal data.

On the other hand, the increasingly frequent interaction with users of our websites, applications, products and digital services also requires, in some cases, the collection of personal information of the user in order to enjoy services provided by Cannprisma, or the collection of data (through files designated by cookies) to improve the performance of digital platforms.

In this sense, this Personal Data Protection Policy aims to help our customers and users of  Cannprisma digital platforms understand what personal data we collect, how and why we use them, to whom we disclose them and how we protect their privacy when using services or visit our platforms.

  1. Framework

CANNPRISMA-PHARMA, Lda, (hereinafter, CANNPRISMA), with the tax code 515068110 and headquartered at Avenida Ville La Baule, 58 8900-227 Vila Real de Santo António, is a company dedicated to the production and sale of pharmaceutical products and components for the pharmaceutical industry from natural plants, which makes the website available to its visitors (hereinafter, USERS).

CANNPRISMA bases its activity on transparency and security in the processing of personal data. This commitment translates into the day-to-day relationship with our partners, customers, suppliers. The privacy and security of the data you entrust to us is a priority for us.

It is our commitment to only collect, store, process, transmit or delete personal data from our partners, customers, suppliers, with transparency and that this personal data is essential to provide the best services. We inform you how we use your personal data and for what purposes, with the guarantee that we collect, share, and store them with reference to best practices in the field of security and protection of personal data.

When your personal data is collected, stored, processed, transmitted or deleted by other entities, we demand the same level of privacy and security.

We want you to feel confident that your data is safe with us, as we will always be committed to protecting your privacy, and we take our responsibilities regarding the protection of your personal data with great seriousness and commitment.

Whenever you have any doubts about our use of your personal data, we will be available to help you through the following means:

  • Avenida Ville La Baule, 58 8900-227 Vila Real de Santo António.
  1. Scope

This Privacy Policy applies exclusively to the collection and processing of personal data that is carried out by CANNPRISMA for informational purposes, thus allowing the use of the website to be made expeditiously and without inconvenience.

  1. Personal Data

Personal data should be understood as information of any nature and support, including sound and image, relating to an identified or identifiable natural person.

A person who can be identified, directly or indirectly, namely by reference to an identification number or to one or more specific elements of his physical, physiological, psychological, economic, cultural or social identity, is considered to be identifiable.

  1. Responsible for the Treatment

CANNPRISMA is responsible for the collection and processing of Users’ personal data within the meaning of the General Data Protection Regulation, deciding the categories of data collected, how they are processed and the purposes for which they are used.

For questions related to the processing of your personal data, you should contact us through the following means:

  • Avenida Ville La Baule, 58 8900-227 Vila Real de Santo António.
  1. Type of Data Collected

CANNPRISMA may collect the following data (a) name, (b) email, (c) telephone, and, (IP), only and after obtaining your consent, being treated in accordance with the legislation, namely through storage in databases that are duly secure and protected, and are not, under any circumstances, used for any purpose other than that for which consent was obtained.

  1. “Cookies”

“Cookies” are small pieces of information that can help identify your browser and that can store information, for example, USER settings and preferences.

“Cookies” may be stored on your device to customize and facilitate the USER’s navigation as much as possible, these same cookies do not provide references or personal data of the USER, and can be used for troubleshooting, statistics, quality assurance, and to monitor the system security.

With the exception of “cookies” specifically necessary for the performance of the website, the storage of other “cookies” will always depend on the acceptance and consent of the USER, and this consent may be withdrawn at any time through specific browser tools.

The User may configure his browser to notify and reject the installation of “cookies”, recognizing from the outset that such behaviour may affect the normal functioning of the website.

The website uses the Google Analytics service, whose cookies and privacy policy can be consulted at:  e

  1. Purpose of Treatment

The personal data collected by CANNPRISMA are intended for the management of commercial relationships with USERS, including here for information and marketing actions of CANNPRISMA’s services.

  1. Storage Time

CANNPRISMA stores and retains the data for a maximum period of 2 (two) years, after which they will be deleted.

  1. Right of Access

The Data Protection Law guarantees the USER the right of access to their personal data, at all times, as well as the right to oppose the use of the data provided, and for this purpose, send a written request through the email address

  1. Right of Rectification

The USER may rectify, delete, update and/or modify their data at any time through their area via the email address requesting this rectification, update and/or modification of their data, which will be communicated by email as soon as it is made.

  1. Right to Treatment Limitation

The USER has the right to obtain from CANNPRISMA the limitation of treatment, if, in particular, one of the following situations applies:

The. Contesting the accuracy of the personal data, for a period that allows CANNPRISMA to verify its accuracy;

  1. The processing of data is lawful and the USER opposes the erasure of personal data and requests, in return, the limitation of its use;

ç. CANNPRISMA no longer needs personal data for processing purposes, but such data are required by the data subject for the purposes of declaring, exercising or defending a right in a judicial process;

  1. If you have objected to the processing, until it is verified that the legitimate reasons of the controller prevail over those of the data subject.
  2. Data Portability Right

If the treatment depends on the consent of the data subject and this consent has been provided by automated means, the data subject has the right to receive the personal data concerning him and which he has provided to CANNPRISMA in a structured format, commonly used and automatic reading.

  1. Right of Opposition

You have the right to object to the processing of your personal data at any time, for reasons related to your particular situation, in the following situations: (I) When the processing is based on CANNPRISMA’s legitimate interest; or (II) When the processing is carried out for purposes other than those for which the data were collected, but which are compatible with them. CANNPRISMA will, in these cases, stop processing your personal data, unless it has legitimate reasons to carry out such processing and these prevail over its interests.

You can also object to the processing of your data for direct marketing purposes, including profiling that is related to such marketing.

  1. Right to Withdraw My Consent

If consent is legally necessary for the processing of personal data, the data subject has the right to withdraw consent at any time, although this right does not compromise the lawfulness of the treatment carried out on the basis of the consent previously given or the subsequent processing of the same data, based on another legal basis, such as the fulfilment of the contract or the legal obligation to which CANNPRISMA is subject.

If you wish to withdraw your consent, you can contact the following contact:

  1. Security Measures

CANNPRISMA guarantees the security of the personal data made available through the adoption of various security measures, of a technical and organizational nature, to protect personal data against its dissemination, loss, misuse, alteration, treatment or unauthorized access as well as, against any other form of unlawful treatment.

Among others, we highlight the following measures:

  1. Restricted access to your personal data only by those who need them for the purposes set out above;
  2. Storage and transfer of personal data only in a secure manner;

iii. Protection of information systems to prevent unauthorized access to your personal data;

  1. Implementation of mechanisms that guarantee the safeguarding of the integrity and quality of your personal data;
  2. Permanent monitoring of information systems, with the aim of preventing, detecting and preventing the misuse of your personal data;

saw. Redundancy of personal data storage, processing and communication equipment to avoid loss of availability.

  1. Communication to Third Parties

CANNPRISMA will not transfer your data to other entities without your prior and express consent.

CANNPRISMA may also transmit data to third parties within the scope of investigations, inquiries and judicial and/or administrative proceedings or of a similar nature, provided that it is duly ordered by a court order to that effect.

  1. Changes to the Privacy Policy

CANNPRISMA reserves the right to readjust or change this Privacy Policy at any time, with these changes being publicized.